Unfortunately, most small buinesses do not perform a backup even if they have a tape drive. Often people think they may be executing a backup correctly, but when they absolutely need a critical file they find out that their tapes are corrupted and useless. Virtually none take their tapes off-site. Doing so would mean waiting for the backup to finish, which could take hours, and then they have to carry it with them back and forth to the office. A home-office? Who is going to get up and go out to just to bring their backup off-site? Remote Backup Service does the backup with no excuses, gets the data safely off-site in case of disaster, and eliminates the possibility of media falilures making backups useless.
No! Your files are securely encrypted before they leave your office. Only you have the password. We cannot access your data. Our encryption software is so good that the U.S. Government prohibits us from exporting our software. It's an important fact that if you lose your "key", we cannot restore the data. There is no way for us, or anyone else to unlock your files.
Yes. DataThought Consulting LLC meets HIPAA requirements undert current guidelines. For more information on this please contact us and we can send you a fact sheet.
No! Our system uses any kind of existing data, fax, modem and phone lines.
Yes! If you have access to a data source it can be backed up. Our system is fully Windows 2000, XP, OS/2 and Novell 2.0a or higher compatible.
Any PC (workstation) with a 486 or higher with 64mb of RAM and using Windows 98SR2. For Windows 2000 or NT(SP6a) 128 MB or higher, and for Windows XP 256 MB or higher with a 56k modem or other internet connection availability. The software itself does not require the above stated memory, but operationg system performance will be severely degraded with less than specified. More is always recommended.
Yes. In order for the scheduled backup to launch the system must be running. You can however turn off the monitor. Please be sure to use a UPS (Uninterruptable Power Supply) for any computer system left on for extended periods.
Yes. You have complete control over which files are backed up. You will see during installation that we have made some suggestions as to which files to include and exclude. These are designed to backup the most important files, and eliminate programs and system files. This will reduce the time spent connected to our server and save you money.
Yes. Our server is available 24hrs. per day, 7 days per week. You can schedule backup any time to work around your operations schedule.
Yes. Your software comes with utilities to run a backup any time. Say for example you are about to make a change to your hardware one afternoon and would like to backup your system first.
We suggest doing a master backup of all drives periodically. If you already have a backup system we recommend using it as well as the client software to do this. Always take this backup off-site! You can send DataThought Consulting the tapes and we will store them for you free if you are a subscriber. You're initial full backup online (if not local) is covered by the initial install fee if it exceeds your account bandwidth parameters. Please contact us for more info on this and also if you plan to do ocassional full backups.
DataThought Consulting stores and logs your data for availability on-line for a full year.
Yes. Any single file can be retrieved from any backup set
Program files nowadays are becoming rather large. It is a common backup philosophy to backup data and save program files. Normally, program files come with installation CD's or floppies. That is the standard method of recovery for program files. What should be backed up however, are ini, cfg and other such site specific files generated by an installation. In the this category what may also be backed up are upgrade files (NOT an upgraded program) or patches.
